Here are few Frequently Asked Questions on ROeStore.com


What water treatment components do you offer?

We offer a wide range of water treatment components, including water filters, membranes, pumps, valves, disinfection systems, and more. Our products cater to various water treatment needs for residential, commercial, and industrial applications.

How can I determine the right water treatment components for my needs?

Our website provides detailed product descriptions, specifications, and usage guidelines for each component. Additionally, our customer support team is available to assist you in choosing the right components based on your specific requirements.

How do I place an order?

To place an order, simply add the desired products to your cart and proceed to checkout. Follow the instructions to provide shipping information and payment details. If you encounter any issues, our customer support team is ready to assist. click here to see how to buy.

How is shipping handled?

We offer reliable shipping options with tracking to ensure your order reaches you promptly and safely. Shipping costs and delivery times vary based on your location. You can find detailed information during the checkout process.

What is your return policy?

We have a straightforward return policy outlined on our website. If you receive a defective or incorrect product, please contact our customer support within 10 days of receiving your order for assistance with returns or exchanges. Click here for returns policy

How can I track my order?

Once your order is shipped, you will receive a confirmation email, sms & Whatsapp Message with a tracking number. You can use this tracking number to monitor the status and location of your package.

How can I contact customer support?

Our customer support team is available through email: support@roestore.com, Whatsapp Message: +917498660098, and Live Chat. Visit our “Contact Us” page for detailed information and working hours.

Can I get technical assistance with installation?

Yes, we provide technical support to assist you with the installation of our water treatment components. Our support team is available to answer any specific questions you may have.

Are your products certified for safety and quality?

Our water treatment components are sourced from reputable manufacturers and comply with industry standards. Many of our products are certified by recognized organizations for safety and quality. You can find certification details on the product pages.

Do you offer bulk discounts for large orders?

Yes, we provide discounts for bulk orders. Contact our support team or check our bulk pricing options on the product pages for more information. ROeStore.com auto calculates the bulk discount when quantity is more.

Can I cancel or modify my order after it’s placed?

Once an order is confirmed, it enters our processing system quickly. Contact our customer support as soon as possible if you need to make changes or cancel your order. We will do our best to accommodate your request.

What warranty do you offer on your products?

Warranty information is available on each product page. We stand behind the quality of our products, and details about the warranty period and coverage can be found in the product descriptions.

What steps do you take to ensure the security of online transactions?

We use industry-standard encryption and security measures to protect your personal and financial information during online transactions. Your privacy and security are our top priorities

Can I get a sample of a product before making a bulk purchase?

While we don’t offer free samples, you can purchase a single unit of most products to evaluate their quality before making a bulk order.